Security and Privacy

RelayHealth^® pioneered online healthcare communications with the goal to improve the delivery and accessibility of healthcare. Memorial Health University Physicians has partnered with RelayHealth^® to provide you with easier, more convenient access to your physician practice.

Unlike e-mail, which utilizes multiple servers distributed across the Internet; RelayHealth^® communications all occur within a single, centrally managed database, isolated from the Internet by a firewall, which blocks access by unauthorized parties. You can be sure information transmitted via RelayHealth will arrive privately and unaltered.

Here are just some of the ways RelayHealth ensures your security and privacy:

• We employ sophisticated hardware and software technology to keep healthcare data safe and secure.
• We developed and enforce a thorough privacy policy.
• We do not share individually identifiable information exchanged or stored in the RelayHealth service with advertisers.
• We allow patients to view an audit trail identifying who has accessed their health information.
• A built-in encryption technology called Secure Sockets Layer (SSL) technology ensures your RelayHealth messages can only be read by you, your RelayHealth-registered doctor, and your doctor's authorized staff. What's more, the RelayHealth service requires a sign-in ID and password, and can only be accessed by registered users.